Who we are: 

CIEE is a global organization, staffed with dedicated problem-solvers adept at collaboration across teams and time-zones. Our international staff operates the largest nonprofit network of study abroad centers at 30+ locations around the world. Since 1947, we have promoted peace by cultivating intercultural understanding and preparing people to thrive in a globally interdependent and culturally diverse world.

Why work with us: 

You will change the world. CIEE programs build bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!

You will be part of a fast-paced, international, diverse, and collaborative team of professionals. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.

The Program Coordinator is the student’s first point of contact and provides ongoing student support to all CIEE participants. One of the first tasks of this student-facing position is to monitor an assigned group of participants, know them on a first-name basis, and guide them from the start to the end of the program. The role ensures that the assigned CIEE students have access to CIEE-related resources, course registration, medical support. Ultimately, the position creates a rewarding student experience and learning by mentoring our students in a new city, new school, new group dynamics, etc.

The position helps to prepare documentation and participates in orientation, student advising, excursions, cultural activities. They work collaboratively with the Academic, Housing, Administration and Student Life Office (SLO) departments to achieve a common goal of student success. Assigned student participants can vary by semester and can be from semester long to short term Study abroad programs, custom programs. Teach in Spain, High School, etc., as well as other types of educational CIEE programs.

Knowledge Skills and Requirements

Fluency in Spanish and English (both written and verbal)

Must be organized with at least three years of program coordination/administration experience.

Need to have the confidence, interest, and soundness of judgement to provide effective communication with participants from diverse backgrounds.

Communication: Proven ability to deal calmly and empathically with students who are adapting to new learning environments.

Knowledge of Spanish culture, history, business practices, and academic environment

Demonstrated problem solving skills with meticulous attention to detail, and commitment to customer service with a positive outlook.

Supervising experience of entry level positions is a plus.

Bachelor´s degree; or equivalent.

Familiarity with U.S. higher education and direct experience with U.S. college and students is a plus.

Good skills to complete collaborative work, participating in collective tasks taking different roles.

Proficiency in Microsoft Office and a willingness to learn new systems are required.

Flexibility: Must be able to respond quickly to changing circumstances.

Applicant must have authorization to work in Spain.

Knowledge Skills and Requirements

Fluency in Spanish and English (both written and verbal)

Must be organized with at least three years of program coordination/administration experience.

Need to have the confidence, interest, and soundness of judgement to provide effective communication with participants from diverse backgrounds.

Communication: Proven ability to deal calmly and empathically with students who are adapting to new learning environments.

Knowledge of Spanish culture, history, business practices, and academic environment

Demonstrated problem solving skills with meticulous attention to detail, and commitment to customer service with a positive outlook.

Supervising experience of entry level positions is a plus.

Bachelor´s degree; or equivalent.

Familiarity with U.S. higher education and direct experience with U.S. college and students is a plus.

Good skills to complete collaborative work, participating in collective tasks taking different roles.

Proficiency in Microsoft Office and a willingness to learn new systems are required.

Flexibility: Must be able to respond quickly to changing circumstances.

Applicant must have authorization to work in Spain.

The position is an in person and student-facing role that requires employees to be based full-time in Madrid at the start of the role. In this role you will have access to participant applications and other personal student information. CIEE staff might be privy to personal, medical and/or academic problems of participants and must respect and maintain the confidentiality of such records. The position is hired with a local contract and follows all local holidays and annual vacation days.