Kiva is a mission driven technology company. We run a global marketplace platform for crowd-funded micro-loans to serve the financially excluded. Kiva combines the culture and approach of an internet start-up with a mission to alleviate poverty. We aim to drive social impact and enable opportunity while providing a borrower-to-lender connection: “Loans that change lives.” In just 10 years, Kiva has raised $850 million in loan capital for nearly 2 million borrowers in over 85 countries. Kiva’s lenders fund over $10 million in loans every month. Kiva is poised to take its initial success to a whole new level - targeting $1 billion in loans by 2017 and continuing our expansion into new areas (e.g. student loans, water, mobile, etc.). Headquartered in San Francisco with offices in New York, Nairobi, Mexico City and Bangkok, Kiva's team has 100+ employees and 500+ volunteers worldwide. Kiva's Partnerships team works primarily with Microfinance Institutions (MFIs), non-profits, and social enterprises known as Field Partners who post borrower profiles from all over the world onto the Kiva website. The team is responsible for sourcing, conducting due diligence, monitoring and managing relationships with Field Partners. The team also trains new partners, and ensures that existing partners are compliant with Kiva policies and aligned with Kiva's social mission and strategic focus. We are looking for passionate, dedicated, skilled volunteers to support the efforts of the Partnerships team by serving as Kiva's eyes and ears on the ground, working directly with the employees and clients of Kiva's Field Partners. Reporting to regional Portfolio Managers, Kiva Fellows contribute to the overall goals of the team and the organization through the execution of a customized workplan over the course of 6 months. Kiva Fellows come from a wide variety of backgrounds and professional experiences. They are united by their desire to gain on-the-ground, hands-on experience in the microfinance sector while meaningfully contributing to Kiva's mission.
The Kiva Fellowship is an unpaid volunteer position, but reimbursements for international travel (up to $1,500 total) and monthly living expenses (~$400/month) are provided for the duration of the fellowship to help offset expenses. All fellows must attend Kiva Fellows Training Week in San Francisco, CA, July 10-14, 2017. Fellows are expected to deploy to the field within two weeks following training and conclude their service in January 2018.
Primary Responsibilities:
Partner Monitoring: Conduct on-site monitoring of assigned Field Partners (primarily through Borrower Verifications) for compliance with Kiva policies. Assist with the monthly repayment reporting process and escalate compliance, systems and process issues as needed.
Partner Support: Serve as Kiva's on-the-ground ambassador for Field Partners, helping to communicate Kiva mission, vision and strategies. Assist in onboarding approved partners, communicate Kiva policy to partners and update Kiva on any new partner developments and/or issues. Provide assistance, as needed, to resolve issues faced by the partners such as trouble accessing tools provided by Kiva.
Partner Operations: Assess the Kiva-related operations of assigned Field Partners, identifying opportunities for increased efficiency and implementing sustainable solutions. Provide training and technical assistance on Kiva systems, processes, and policies to key Field Partner staff members involved in the Kiva workflow.
Additional Responsibilities:
Partner Impact: Support internal impact measurement efforts by collecting and/or verifying partner-reported impact data. Interview Field Partner staff and borrowers and provide relevant updates to the Kiva lender community through Journal Updates and Kiva Fellows Blog posts. Document Field Partner activities and impact through photo and video content collection.
Business Development: Develop local contacts and networks to assist with the sourcing and recruitment of new partner organizations. Fellowship Location: South America (Peru & Colombia) Please note that these locations are subject to change based on the needs of Kiva's Field Partners and shifting priorities within each portfolio region. Further information about timing and sequencing of travel will be provided during the interview and offer process.
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